Do you need help?
Frequently Asked Questions
Your order will be processed, prepared and shipped within 24 hours.
The delivery time of the order may vary depending on the place from which you place it and on important dates such as Christmas or Black Friday. You can check this in the Shipping and Delivery section.
Yes, international customers may be subject to customs duties and taxes. In that case, FATED will not cover the additional costs.
We do not accept exchanges, only returns. For more information, you can check the Returns section.
In the unlikely event that your order doesn't arrive within the agreed time, you can contact us at info@fatedjewellery.com.